A Small Team with a Simple Purpose
We started Teman because families here in Selangor needed practical, unhurried support for older relatives — and a straightforward way to arrange it.
Back to HomeHow Teman Came About
Teman began in Petaling Jaya in early 2022, when two childhood friends — both children of elderly parents — found themselves dealing with the same quiet worry: their parents were spending long stretches of the day alone at home, and keeping everyone informed across family WhatsApp groups was wearing everyone out.
The services that existed either felt too institutional or too complicated for a family to coordinate around a busy work week. What was missing was something simpler — a friendly presence, a clear plan, and a way for an older person to stay genuinely connected to the people they cared about.
So they built Teman — which means "companion" or "friend" in Bahasa Malaysia. The name says everything about the intention. We arrange companionship, not case management. We keep families informed, not overwhelmed.
What We're Here to Do
Reduce Loneliness at Home
Arrange regular, friendly visits so an older relative has a familiar face to look forward to during the week.
Make Family Coordination Manageable
Give families a shared plan, a clear source of local information, and a written record so no one is chasing updates.
Keep Older Relatives Connected
Set up simple video calls and messaging at a pace that feels comfortable, so staying in touch becomes easy rather than stressful.
Our Team
A small, locally grounded team — each person here has a personal reason for caring about what we do.
Ahmad Hafizuddin Malik
Co-Founder & Operations
Ahmad oversees companion matching and scheduling. He spent years coordinating volunteer programmes in Subang Jaya before starting Teman with a clear sense of what families actually needed.
Lim Yoke Shan
Co-Founder & Family Liaison
Yoke Shan handles the family coordination service and works directly with households to build support plans. She speaks English, Mandarin, and Cantonese and brings warmth to every conversation.
Nurul Izzati Rashid
Technology & Companion Support
Nurul leads the technology connection sessions and supports companion onboarding. Patient and thorough, she has a talent for explaining devices in plain, unhurried terms.
How We Keep Things Reliable
Every arrangement we make is backed by a clear set of working practices so families can feel settled about what's in place.
Companion Screening
Every companion goes through a reference check and an in-person conversation with our team before being matched with any household. We only work with people we'd be comfortable inviting to our own parents' homes.
Written Visit Notes
After each companionship visit, a brief written note is sent to the family. It covers what was done, how the relative seemed, and anything worth mentioning — all in plain language, nothing clinical.
Privacy of Household Information
Information shared with us about your relative and household is held carefully and used only to arrange the service. We do not share details with third parties or use them for any other purpose.
Consistent Matching
We aim to send the same companion each time so your relative builds familiarity. If a companion is unavailable on a particular day, we notify the family in advance and discuss options rather than simply sending someone new without warning.
Family Communication
Families are our primary point of contact. We respond to questions during office hours and keep families updated at every step — before, during, and after the service begins.
Clear Written Agreements
Before any arrangement begins, we confirm everything in writing — what's included, when it starts, and the agreed price. No surprises and no verbal-only commitments.
Companionship Support for Older Relatives in Petaling Jaya
Teman works with families across Petaling Jaya, Shah Alam, Subang Jaya, and the broader Selangor area. Many of the families we work with have adult children who are working full-time or living in different cities — and who want to know that their parent or grandparent has a steady, friendly routine and that any household changes are communicated clearly.
The companionship visits we arrange are centred on ordinary, comfortable activities — conversation, shared hobbies, light reading, a walk around the neighbourhood. There's no rigid agenda, and the companion follows the pace and preference of the older relative on the day.
Our family coordination service is particularly valued by households where several relatives are involved in decisions — siblings in different locations, for example, or a family juggling multiple responsibilities. Having one clear written plan and an organised local resource list makes a meaningful difference to how informed and settled the whole family feels.
The technology connection service addresses a practical gap that many Malaysian families encounter: an older relative has a phone or tablet but doesn't feel confident using it for calls or messages. We set things up at a comfortable pace, leave a large-print reference guide behind, and return for a brief follow-up session to reinforce what was covered.
Have a Question About How We Work?
We're happy to talk through any arrangement — no pressure, just a straightforward conversation about what your household needs.
Get in Touch