What Families in Selangor Say About Teman
We let families tell their own stories — the small changes that matter, and what it's actually like working with us.
Back to HomeHeard from Families We've Worked With
Tan Chooi Yee
Damansara, Petaling Jaya
My mother was home alone most weekdays after my father passed. I kept putting off doing something about it because I didn't know where to start. Teman made the whole process straightforward. The companion they matched her with speaks Cantonese and they've been visiting for about four months now. My mother actually remembers her name and mentions her between visits — that was the thing I was hoping for.
May 2025
Faridah Hamzah
Shah Alam, Selangor
I'm based in KL but my mother-in-law lives in Shah Alam and my husband travels for work. The coordination service gave us a proper plan for the first time. There's a shared timeline that my husband and I both have access to, and a list of local contacts for the area near her home. We'd been going back and forth in WhatsApp for months before this — having it in one place made a real difference.
April 2025
Low Kheng Seng
Subang Jaya, Selangor
My father refused to learn video calling when I first tried to show him. Too much happening on screen, he said. The team at Teman spent two sessions with him — no rushing, no sighing, just going through it at his pace. He now calls my sister in Penang on his own every Sunday. The large-print card on the table is what he uses every time. Simple but it works.
May 2025
Noor Azizah Ismail
Puchong, Selangor
I appreciated that they explained everything in writing before we started. My experience with home services before this was always chasing people down for invoices or trying to remember what was agreed verbally. With Teman, the summary came by email before the first visit. I knew what was happening and when. It took a lot of the mental load off me during a busy period at work.
April 2025
Yeong Heng Wai
SS2, Petaling Jaya
My grandmother kept saying she was fine on her own but I could tell the weeks felt long. The companion visits started in February and I noticed a change within about three weeks. She started telling me about their conversations — what they'd read, where they'd walked. That's new. She's not someone who shares things easily so I took it as a good sign.
March 2025
Selvarani Muthu
Klang, Selangor
We used the coordination service to put together a proper support plan for my father after he retired and my mother was spending more time travelling. The resource list they put together for Klang was genuinely useful — things like local day activity options I hadn't thought to look for. The plan itself has been updated twice as things changed and it's still accurate. Good follow-through.
May 2025
Three Family Journeys in Detail
A Widowed Father in Petaling Jaya, Three Children in Different Cities
The Situation
An 80-year-old man living alone in SS2 after his wife's passing. His three children — in Kuala Lumpur, Johor Bahru, and Melbourne — were coordinating through a family group chat that had become difficult to manage. No one had a clear picture of his daily routine or local support options.
What Was Arranged
Family Coordination service, followed by three companionship visits per week with a Cantonese-speaking companion. A shared written plan was distributed to all three children. A resource list for the SS2 area was compiled and attached to the plan.
What Changed
Family communication shifted from reactive messages to a shared reference document. The Melbourne-based son said he checks the family timeline once a week instead of calling around. The father began looking forward to the Wednesday and Friday companion visits specifically.
"We finally had one place to look for information instead of everyone holding different pieces."
A Grandmother Who Wanted to See Her Grandchildren More Often
The Situation
A 76-year-old woman in Subang Jaya with four grandchildren scattered across Malaysia and Singapore. She had a tablet her daughter had bought but rarely used it for calls. She found the screen confusing and was reluctant to admit it.
What Was Arranged
Technology Connection Help service. Two setup sessions at her home, focused on WhatsApp video calls and photo sharing. A large-print laminated guide left beside the tablet. Refresher session three weeks later to reinforce what was covered.
What Changed
She now calls her granddaughter in Singapore independently most Saturday mornings. Her daughter reports that the calls happen without prompting or assistance. The guide is still on the table and she refers to it occasionally.
"She called me just to show me her plant. That's never happened before."
A Retired Couple Where One Partner Needed More Company
The Situation
A retired couple in Damansara. The husband was active and social; the wife had reduced mobility and spent most of her week at home while he was out. Their adult daughter was concerned about her mother's long quiet stretches during the day.
What Was Arranged
Companionship visits twice a week, matched to a companion who shared an interest in cooking and Mandarin drama serials. Visits included conversation, occasional light cooking together, and a regular walk to the nearby garden if the weather was suitable.
What Changed
After six weeks the daughter noted her mother seemed more settled and less withdrawn during family meals. The husband mentioned the visits in passing as a positive change in the household. Both found the written visit notes reassuring.
"She talks about what they cooked together. It's given her something to look forward to mid-week."
A Modest Record, Honestly Stated
3+
Years operating in Selangor
120+
Families supported
4.9
Average satisfaction (out of 5.0)
4
Languages spoken by our team
Community Acknowledgement, PJ
2024 recognition from a Petaling Jaya community council for contribution to elder companionship.
Companion Communication Training
All companions complete a structured programme in respectful, unhurried communication with older adults before their first visit.
Written Agreements on Every Arrangement
100% of arrangements confirmed in writing before the first visit or session begins.
Get in Touch Any Time During Office Hours
Address
No. 8, Jalan SS2/24, 47300 Petaling Jaya
Hours
Mon–Fri: 9am–6pm
Sat: 9am–1pm
Ready to Talk Through What Your Family Needs?
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